Submitted by Anonymous (not verified) on Fri, 09/05/2008 - 11:34

Forums

General Technical Issues

Since I have put the new version on yesterday, I have not been able to get Hulu to work. I keep getting "Unable to Connect". Is anyone else having this issue? I have tried stopping and restarting, and I have tried rebooting my machine. Suggestions are welcome.

Submitted by Chew1138 (not verified) on Fri, 09/05/2008 - 12:14

I'm having a similar problem.

Hulu was working fine before the update, but I couldn't get any of the movies to play afterwards.

Submitted by Molinari (not verified) on Fri, 09/05/2008 - 13:38

Me too.....

Submitted by srevis (not verified) on Fri, 09/05/2008 - 16:59

Me As well. Can get the folders of the show names, but as soon as you go into look at episodes then the unable to connect error. arrghh

Submitted by jakefarber1 (not verified) on Fri, 09/05/2008 - 21:08

I am having the same problem. Vista<-->PS3. The PS3 says unable to connect and displays an error message: DLNA Protocol Error (2114)

Submitted by Molinari (not verified) on Sat, 09/06/2008 - 06:51

I went back and installed an older version to no avail....
Now it says no content or unsupported....

Submitted by htaddict (not verified) on Fri, 09/05/2008 - 14:19

I installed the current version last night (first install).
Everything worked last night into early this morning. I tried connecting to Hulu this afternoon and got the "Unable to Connect" message.

Tried rebooting, reinstall and turning off firewall... all did not help.

Submitted by Santanz Child (not verified) on Fri, 09/05/2008 - 15:31

There blog says they are tracking this so hopefully it will be fixed soon.

Submitted by Kirchoff (not verified) on Fri, 09/05/2008 - 16:57

Same here

Submitted by cameronsaddress... (not verified) on Fri, 09/05/2008 - 18:13

any fix yet?

Submitted by michelbites (not verified) on Sat, 09/06/2008 - 08:00

Well sorry to add this to the forum but I am getting the same thing. "Unable to connect". Which is a little disappointing... But I am sure they will fix it soon.

Submitted by admin on Sat, 09/06/2008 - 12:10

Yup! We're keenly aware of this, and putting together a fix as fast as possible. It's due to a change in the Hulu API's, but nothing major. Stay tuned for an update!

Submitted by Molinari (not verified) on Sat, 09/06/2008 - 13:14

I uninstalled, took out all references to mediamall from the registry, rebooted and reinstalled a slightly older version that previously worked and got the same error, where in the system could it be broken?
And I have yet to get cbs to work, although youtube still works now that hulu doesn't...

Submitted by admin on Sat, 09/06/2008 - 14:00

The Hulu functionality is offline right now for all releases of PlayOn. Please hang tight while we put together a fix.

CBS should be working, so if you haven't already submitted a support request, please do so.

Submitted by Molinari (not verified) on Sun, 09/07/2008 - 08:27

I did, I also tried it with a dsm-520 with the same result, "unable to open file", so I don't think it's an xbox problem. I can play them off the CBS website though...
Could it be a codec problem?

Submitted by admin on Sun, 09/07/2008 - 11:39

CBS should not be having problems. If you've indicated in your support request that you are explicitly having trouble with CBS, the support team will get back to you as soon as they can.

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